Terms of Service

Last updated: August 1, 2026

1. Who we are and what Flow is

Flow is a social media content management platform, developed and operated by IGM Agência (Araçatuba, São Paulo, Brazil), available at flow.igmagencia.site. It allows users to plan posts, approve them and publish them to social media accounts authorized by their respective holders.

By using Flow you agree to these Terms. If you do not agree, do not use the platform.

2. Accounts

Access is through an individual account with email and password. You are responsible for keeping your password confidential and for everything that happens under your account. Tell us immediately if you suspect misuse.

Accounts may have different permission levels, defined by whoever administers the workspace.

3. Connecting social media accounts

To publish, you must connect social media accounts (TikTok, Instagram, Facebook, LinkedIn) using each platform's official authorization process. By connecting, you represent that you are the account holder or that you have the holder's authorization to operate it.

We publish only the content you created and scheduled. You can disconnect any account at any time from within the platform, and the authorization can also be revoked directly on the social network. When you disconnect, the access tokens are deleted.

Use of each social network is also subject to that platform's own terms.

4. Your content

All content uploaded to the platform — text, images, video and files — remains the property of whoever produced it or holds the rights to it. We claim no ownership. We use the content solely to operate the service: to store it, display it to authorized people and publish it to connected accounts when requested.

You are responsible for holding the necessary rights over what you publish, including third-party images, music and trademarks.

5. Acceptable use

You may not use Flow to:

  • Publish illegal, misleading or defamatory content, or content that infringes third-party rights;
  • Publish to accounts you are not authorized to operate;
  • Attempt to bypass technical limits, access other users' data or compromise the security of the service;
  • Automate spam or any practice that violates the rules of the connected social networks.

6. Availability

We work to keep the service available, but it is provided "as is", with no guarantee of uninterrupted operation. Downtime may occur due to maintenance, technical failures or unavailability of the social networks' APIs. Publishing to a social network depends on that network's availability and rules, which are outside our control.

7. Limitation of liability

To the maximum extent permitted by applicable law, we are not liable for lost profits, data loss or indirect damages arising from the use of or inability to use the platform, nor for moderation, suspension or content removal decisions made by the social networks.

8. Termination

You may stop using the platform at any time and request deletion of your data through the contact email. We may suspend or terminate access in case of violation of these Terms.

9. Changes to these Terms

We may update these Terms. The update date at the top of this page always indicates the current version. Material changes will be communicated to active users.

10. Governing law

These Terms are governed by the laws of the Federative Republic of Brazil, with the courts of Araçatuba, São Paulo, as the elected venue.

11. Contact

Questions about these Terms: igmagencia2@gmail.com.